Privacy Statement

Citrine Sun LLC is the sole owner of Citrinesun.com. Citrine Sun collects personally identifiable information from our users at several different points on our Web site.

Orders
If you purchase a product from us, we request certain personally identifiable information from you on our order form.  You must provide contact information such as name, shipping address, phone number and email address.  Additional financial information including credit card number and expiration date is alsorequested.  We use this information for billing purposes and to fill your order.  If we have trouble processing your order, we will use this information to contact you.

Credit Card Information
Credit card information is processed through Yahoo! Store and verified by Paymentech. The software provided by these services will verify your identify and address in order to limit credit card fraud. If the shipping and billing addresses do not match, Citrine Sun LLC reserves the right to not process your order. If you would like more information about how Paymentech processes your credit card order and ensures your privacy you can follow this link: http://www.paymentech.com.

Social Security Numbers
Social security numbers are not requested by our site.

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Surveys
From time to time we may ask you to participate in a survey so that we can improve our services. We will not share personally identifiable information you provide to third parties.

Newsletters
We will be offering a newsletter to keep you posted on our products and any new research information that may become available. You will have the option to choose to receive the newsletter or to opt out of this option.

Surveys
From time to time we may ask you to participate in a survey so that we can improve our services. We will not share personally identifiable information you provide to third parties.

Customer Service
We welcome your comments. A contact us section is provided for this purpose. Any information provided in the emails will be confidential between Citrine Sun LLC and the sender of the email. If it is necessary to send information to Yahoo! or any other third party, we will ask your permission first. Please feel free to use our email customerservice@citrinesun.com.

Contract with Yahoo! Search Marketing
Citrine Sun LLC has contracted with Yahoo! Search Marketing ("YSM"), to monitor certain pages of our Web site for the purpose of reporting web traffic, statistics, advertisement 'click-throughs', and/or other activities on our site. Where authorized by us, YSM may use cookies, Web beacons, and/or other monitoring technologies to compile anonymous statistics on our Web site visitors. No personally identifiable data is collected by or transferred to Yahoo! Search Marketing. To learn more about Yahoo?s privacy policy you can follow this link: http://security.yahoo.com.

Information Sharing and Disclosure
We share aggregate demographic information with our partner Yahoo! Search Marketing. This information does not identify individual users and is not sold or shared with other parties.

Agents
We have a contract with United Parcel Service to provide our shipping. They require information necessary to properly deliver your order such as name and address. Credit card information is not shared with UPS and they do not share, store or use personally identifiable information for any other purposes.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Log Files, Cookies, Clear Gifs (Web Beacons/Web Bugs)
See section ?Contract with Yahoo! Search Marketing.

Third Party Advertisers
We do not use third party advertisers on this Web site.

Links to Other Sites
This Web site contains links to other sites not owned or operated by Citrine Sun LLC. Please be aware that Citrine Sun LLC is not responsible for the privacy practices of other sites. We encourage you to read the privacy statements of each and every Web site that collects personal information.

Bulletin Boards/Chat Rooms
We do not have a bulletin board or chat room on this Web site.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our services or newsletter, you may correct, update, or deactivate it by emailing our customer support at customersupport@citrinesun.com.

Security
The security of your personal information is important to us. When you enter sensitive information such as your credit card number, we encrypt that information using secure socket layer technology (SSL). To learn more about Yahoo! Security and SSL follow this link: YAHOO PRIVACY AND SECURITY.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Business Transitions
In the event Citrine Sun LLC goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Changes in this Privacy Statement
If we decide to change our privacy statement, we will post notification of those changes on the homepage. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at customerservice@citrinesun.com, or our postal address 17209 Chesterfield Airport Road, Box 229, Chesterfield, Missouri, 63005.

Citrine Sun
17209 Chesterfield Airport Road
Chesterfield, MO 63005